FCC handles illegal robocalls of marketed auto warranties

Happy Friday TCPA World, interesting announcement from the FCC today regarding its recent push to mitigate the volume of auto warranty robocalls. Here’s everything you need to know:

On July 7, 2022, FCC’s Robocall Response Team issued a to remark who called a group he claims is responsible for illegal robocalls that marketed car warranties. They identified the group as Roy Cox Jr., Aaron Michael Jones and their companies Sumco Panama. The Robocall Response Team wasn’t done with it – they also ordered a number of voice service providers known to carry traffic from this group to immediately stop doing so (you get a cease and desist). you get a cease and desist! you get a cease and desist!) The FCC then released some pretty shocking statistics – this robocall conglomerate is believed to be responsible for over 8 billion robocalls since at least 2018 and generated 1,600 complaints to the Ohio AG office alone.

Fast forward to today, the FCC is already back in action, announcing an outright order to everything telephone companies and voice service providers to stop carrying traffic from the illegal robocall conglomerate. Interestingly, in today’s order, the FCC noted that no voice service providers responded to such orders. Any telephone company or provider found by the FCC to have funneled these fraudulent robocalls will be required to “regularly report to the FCC on the actions they have taken to mitigate the traffic.”

NOTE TO ALL: TCPA WORLD CARE ABOUT YOU! The real takeaway here is to be on the lookout for these scam calls. As detailed by the FCC order, these calls may appear legitimate. They will claim your car insurance/warranty is about to expire and either have to press 1 to speak to an agent or call their customer support number. The purpose of these calls is to extract personal or financial information from consumers – they are looking to defraud you. So, be careful and on the lookout for these calls!

© 2022 Troutman CompanyNational Law Review, Volume XII, Number 203

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